Oferty pracy

Application Engineer with English

Languages: English

Home Office up to 100%

 

Activities: 

  • Level 2 support: including answering functional and technical queries
  • Level 3 support: Issue escalation and follow up with Software Provider
  • Support with information from the platform / tools, relationship with Level 1 support
  • Participate in the tasks concerning evolution of existing platforms like migration, upgrade
  • Participate in patch upgrade study and deployment
  • Working on server space optimization and housekeeping by interacting with various projects, customer and Software Provider
  • Participate to documentation maintenance on VSC f2f portal regarding tools wiki pages
  • Attend V1 meetings
  • Participate to communication and overview on the tools
  • Support and expertise in RFPs, providing responses, case studies, tool pricings, tool analysis
  • Providing inputs, feedback on current tool, footprint and vision to maximize the potential of existing tool
  • Participate on study various testing tools available in market
  • Knowledge of how works a ticketing system in a project development context (features, ticket workflows, SLA, …)
  • Basic experience of data migration (challenges, risks, …)

Technical Knowledge:

  • An experience on a ticketing system is mandatory. JIRA should be the best but is not mandatory
  • Autonomous on a basic Windows/Unix server platform
  • Basic system knowledge: Ability to install an application (JIRA) on the top of a system (Linux VM) and configure it as an admin (for testing purpose).
  • Basic network knowledge: Ability to understand how servers can be connected to proxies, be in DRP mode,…
  • Autonomous on test campaign practice
  • R&D: Ability to create/reuse tests tickets in order to validate hypothesis on workflows or to make regression tests
  • Ability to apply and practice

Nice to have: 

  • Ability to read & understand some pieces of code
  • JIRA knowledge / certification

What we offer:

  • Interesting projects
  • Private medical care
  • MyBenefit platform (included the MultiSport Programme)
  • Possible group life insurance
  • Co-financing for kindergarten or nursery
  • Workation
  • Internal and external trainings, certifications and participation in conferences
  • Foreign language courses
  • Healthy Office Snacks (fruits)
  • Great atmosphere and a chance to work with inspiring people

 

If you would be interested in learning the details about the project I am mentioning here and taking part in the recruitment process - then I encourage you to send a CV containing the clause:

„I agree to the processing by Sopra Steria Polska Sp. z o.o. my personal data contained in my CV for the recruitment process and further recruitment processes.”

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