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Application Operations Technician

We are looking for an experienced Application Operations Technician to join Sopra Steria Polska for a team that cooperates with one of our Norwegian clients.

          Responsibilities:

  • Primary technical resource for one or more applications
  • Follow-up on day-to-day operational issues
  • Coordination with application owner / service owner
  • Troubleshooting complex and demanding cases
  • Plan and execute migrations and upgrades
  • Collaborate with cross-functional teams, including Windows/Linux Core, DB, networking, virtualization, and security, to deliver integrated solutions
  • Working in hybrid environments like Azure, AWS, GCP, On-prem
  • Troubleshoot technical issues in SQL server instances
    • VM performance
    • Windows server failover cluster
  • Assist customers in performance troubleshooting
  • Support the customer or user on technical issues



    Tech Stack on the project:

    • Windows
    • Linux
    • Azure
    • SQL
    • Citrix
    • VMware

      •  

      Must-have  requirements:

      • Experience in managing and supporting critical enterprise applications across hybrid environments (Azure, AWS, GCP, and on-premises)
      • Knowledge in the area of troubleshooting demanding cases, including SQL Server performance, VM optimization, and Windows Server failover clustering, etc.
      • Experience in planning and executing migrations and upgrades while collaborating with cross-functional teams such as Windows/Linux Core, database, networking, virtualization, and security to deliver integrated solutions
      • Microsoft AZ-104 Azure Administrator or similar within AWS, GCP or OCI
      • ITIL Foundation or equivalent
      • AZ-800 and AZ-801: Windows Server Hybrid Administrator
      • HashiCorp Terraform Associate

       

      Nice to have requirements:

      • Microsoft AZ-305: Designing Microsoft Azure Infrastructure Solutions
      • Microsoft AZ-140 Azure Virtual Desktop Specialty
       

      Other requirements:

    • English B2 level
    • Structured in operations and documentation 
    • Customer-oriented, ensuring stable and responsive end-user experience 
    • Team player, effective in cross-technology collaboration
    • Proactive in identifying performance improvements and capacity needs 

     

    Working hours: 7-17 (8 hour shift)

    What we offer:

    • BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, language courses, referral bonus, copyrights, life insurance

    • DEVELOPMENT OPPORTUNITIES: certifications (paid by the company), conferences, Tech Lunches 

    If you find this offer interesting and you would like to learn more about the project, send us your up-dated CV in English containing the clause: „I agree to the processing by Sopra Steria Polska Sp. z o.o. and other entities within the Sopra Steria Group of my personal data contained in my CV for the purposes of the current recruitment process and future recruitment processes conducted by any entity within the Sopra Steria Group.”

     

     

     

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