Responsibilities:

• Proactive monitoring of customer infrastructure
• Resolving incidents/problems according to procedures
• Receiving and resolving telephone requests from users
• Escalating requests to the 2nd support line

Requirements:

• Knowledge of Italian, French and English at least at B2 level
• Willingness to develop IT skills
• Ability to learn quickly
• Well-motivated team player with communication skills
• Working according to the procedures
• Working hours: Shift Hours

What we offer:

• Interesting projects
• Private medical care
• MyBenefit platform (included the MultiSport Programme)
• Possible group life insurance
• Co-financing for kindergarten or nursery
• Workation
• Internal and external trainings, certifications and participation in conferences
• Foreign language courses
• Healthy Office Snacks (fruits)
• Great atmosphere and a chance to work with inspiring people

If you would be interested in learning the details about the project I am mentioning here and taking part in the recruitment process - then I encourage you to send a CV containing the clause:

„I agree to the processing by Sopra Steria Polska Sp. z o.o. my personal data contained in my CV for the recruitment process and further recruitment processes.”