Responsibilities:
- Proactive monitoring of customer infrastructure
- Resolving incidents/problems according to procedures
- Receiving and resolving telephone requests from users
- Escalating requests to the 2nd support line
Requirements:
- Knowledge of Italian, French and English at least at B2 level
- Willingness to develop IT skills
- Ability to learn quickly
- Well-motivated team player with communication skills
- Working according to the procedures
- Working hours: Shift Hours
What we offer:
- Interesting projects
- Private medical care
- MyBenefit platform (included the MultiSport Programme)
- Possible group life insurance
- Co-financing for kindergarten or nursery
- Workation
- Internal and external trainings, certifications and participation in conferences
- Foreign language courses
- Healthy Office Snacks (fruits)
- Great atmosphere and a chance to work with inspiring people
If you would be interested in learning the details about the project I am mentioning here and taking part in the recruitment process - then I encourage you to send a CV containing the clause:
„I agree to the processing by Sopra Steria Polska Sp. z o.o. my personal data contained in my CV for the recruitment process and further recruitment processes.”