Responsibilities:
- Providing IT-related service for foreign clients;
- Manage incoming requests according to the procedures;
- Escalating requests to the 2nd support line.
Requirements:
- Fluent in German and communicative in English;
- Will to develop IT competencies;
- Ability to learn quickly;
- Well-motivated team player with communication skills;
- Working according to the procedures;
- Technical support experience would be an advantage
- Ability to work in 24/7 system
What we offer:
- Interesting projects
- Private medical care
- MyBenefit platform (included the MultiSport Programme)
- Possible group life insurance
- Co-financing for kindergarten or nursery
- Workation
- Internal and external trainings, certifications and participation in conferences
- Foreign language courses
- Healthy Office Snacks (fruits)
- Great atmosphere and a chance to work with inspiring people
If
you would be interested in learning the details about the project I am
mentioning here and taking part in the recruitment process - then I
encourage you to send a CV containing the clause:
„I
agree to the processing by Sopra Steria Polska Sp. z o.o. my personal
data contained in my CV for the recruitment process and further
recruitment processes.”