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Process Manager with French

We are looking for Process Manager (Change Management + SPOC VOC) to join Sopra Steria Polska for one of our French-speaking clients in the aeronautics industry. You will cover Level 1 to Level 2 administration and an operational management (a team of process managers).
 
Responsibilities:​ 

  • Lead and coordinate change management processes (planning, impact analysis, approval workflows).
  • Ensure compliance with operational standards during all change implementations.
  • Collaborate with technical teams and process managers to prioritize and schedule changes aligned with project and business objectives.
  • Communicate effectively with stakeholders (internal teams and client) to provide updates on change status and vulnerability management.
  • Monitor vulnerability reports and remediation progress.
  • Support reporting related to change management and security compliance.
  • Maintain accurate documentation of changes.

Tech stack on the project:​ 

  • Windows, Linux, RedHat
  • MS O365
  • AD
  • VMWare
  • Time Navigator, Veeam, NetApp, HP
  • Oracle, MySQL, SQL Server
  • Openshift, Docker

Must have requirements:​ 

  • Proven experience in Change Management within IT services.
  • Strong knowledge of ITIL processes, especially Change Management.
  • Excellent communication skills in French.
  • Ability to coordinate cross-functional teams and manage stakeholders effectively.
  • Analytical and problem-solving skills for assessing risks and impacts of changes.
  • Experience with change management tools.
  • Understanding of compliance and security standards related to change processes.
  • Driving continuous improvement initiatives (e.g. improving and writing processes).
  • Taking proactive ownership, proposing new ideas and solutions to enhance workflows.

Nice to have requirements: 

  • Experience in vulnerability management or security-related projects (VOC).
  • ITIL or project management certification (e.g., Agile, PRINCE2).
  • Good communication skills in English. 

Working hours: 

  • Business hours: 8-16 / 9-17

What we offer:

• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, language courses, referral bonus, copyrights, life insurance

• DEVELOPMENT OPPORTUNITIES: certifications (paid by the company), conferences, Tech Lunches 

If you find this offer interesting and you would like to learn more about the project, send us your up-dated CV in English containing the clause: „I agree to the processing by Sopra Steria Polska Sp. z o.o. and other entities within the Sopra Steria Group of my personal data contained in my CV for the purposes of the current recruitment process and future recruitment processes conducted by any entity within the Sopra Steria Group.”

 

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