Junior Service Analyst (German)

 Responsibilities:

  • PROVIDING IT -RELATED SERVICE FOR FOREIGN CLIENTS;
  • MANAGE INCOMING REQUESTS ACCORDING TO THE PROCEDURES;
  • ESCALATING REQUESTS TO THE 2ND SUPPORT LINE.

Requirements:

  • FLUENT IN GERMAN AND COMMUNICATIVE IN ENGLISH;
  • WILL TO DEVELOP IT COMPETENCIES;
  • ABILITY TO LEARN QUICKLY;
  • WELL-MOTIVATED TEAM PLAYER WITH COMMUNICATION SKILLS;
  • WORKING ACCORDING TO THE PROCEDURES;
  • TECHNICAL SUPPORT EXPERIENCE WOULD BE AN ADVANTAGE.