Responsibilities:

• PROVIDING IT-RELATED SERVICE FOR FOREIGN CLIENTS
• MANAGE INCOMING REQUESTS ACCORDING TO THE PROCEDURES
• ESCALATING REQUESTS TO THE 2ND SUPPORT LINE

Requirements:

• FLUENT IN GERMAN AND COMMUNICATIVE IN ENGLISH
• WILL TO DEVELOP IT COMPETENCIES
• ABILITY TO LEARN QUICKLY
• WELL -MOTIVATED TEAM PLAYER WITH COMMUNICATION SKILLS;
• WORKING ACCORDING TO THE PROCEDURES
• TECHNICAL SUPPORT EXPERIENCE WOULD BE AN
  ADVANTAGE